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Tel: 1300 30 40 54
consumer@demirs.wa.gov.au
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Offers of additional "free" services, such as installation or fitting, are illegal if such services are normally included in the regular total price.
Similarly, if the total price has been increased to include "free fitting", it would promote an impression of saving which was not genuine and therefore be considered deceptive and misleading.
You must be able to demonstrate that such offers are genuine.
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