The potential benefits are:

• quicker, more convenient and cheaper than completion and delivery of paper forms;

• better quality of information and less rework for everyone;

• accessible via mobile devices for on-site submission;

• copying of previous notices for repeat work;

• ability to submit copies to all relevant parties (if customer details are provided); and

• eNotice keeps a record of previously lodged notices for viewing at a later date.

Paper forms are being phased out. As of 1 October 2019, paper Notice of Completion forms will no longer be accepted by Gas Suppliers or Building and Energy. Notices of Intent will remain in paper form indefinately.

A paper notice is not required to be submitted if an eNotice has been lodged.

It has always been the intention to eventually phase out the use of paper forms completely. As of 1 October 2019 paper Notice of Completion forms will no longer be accepted by Gas Suppliers or Building and Energy.

There are no additional fees for using eNotice. The cost to Building and Energy of running eNotice is recovered through licence fees, similar to the cost of paper forms.

First, you need to register as a user of the system. Go to eNotice, click ‘Register’ and follow the prompts.

All gas suppliers, gas customers (owner/occupier or builder/dealer) and Building and Energy.

The Director of Energy Safety has determined that if an eNotice is submitted for a domestic or commercial gas installation supplied with natural gas, the gas fitter is exempt from affixing an approved badge or label to that installation.

Go to eNotice, click ‘Register’ and follow the prompts.

Contact Building and Energy on 6251 2000.

Contact Building and Energy on 6251 2000.

Check that your email address matches the address registered with Building and Energy by calling 6251 2000.

Check that your email address matches the address registered with Building and Energy by calling 6251 2000.

Refer to the eNotice video tutorial for registration assistance. For further registration assistance contact Building and Energy on 6251 2000 or email energylicensing@demirs.wa.gov.au

Yes. You can register multiple users under your licence. You can add or modify user details at any time. Just sign in to eNotice and click on the ‘User management’ menu option.

You can be registered as an eNotice user for more than 1 company. You can add or modify company details at any time. Just sign in to eNotice and click on the ‘My companies’ menu option.

If you forget your password, you can click on the ‘Forgot password’ option and follow the prompts and a new password will be sent to your registered email address.

You can change your password at any time by using the ‘Change password’ option on the eNotice main menu.

If the meter number is not recognised by eNotice, you should first verify that you have the correct number and have entered it correctly. If you are sure the number is correct, you can proceed with completion of the notice – this is an alert function and does not prevent proceeding to lodgement.

Details are accessible via the ‘My companies’ menu option. You can change these details yourself as the registered user.

Either:

• update your contact details here; or

• in the main eNotice menu, select the ‘My details’ button. You will be redirected to the Building and Energy website to update your details.

In both cases the changes are effective immediately.

If you enter a valid email address for the customer, eNotice will automatically send a PDF copy of the notice to that address and confirm this in the email advice to you. If you did not provide an email address for the customer or if the address is invalid and the email is not deliverable, the emailed advice to you will state that the notice was not provided to the customer and that you must send a copy via some other means.

eNotice has no means of checking if the customer’s email address (as provided by you) is indeed the correct email for that customer – it is your responsibility to ensure that the email address is correct.

First check that your email address matches the address registered with Building and Energy. If so, and you haven’t received an email and notice within 30 minutes of lodgement, call Building and Energy on 6251 1904 or send an email to energysafety@demirs.wa.gov.au

If you do a lot of repeat work, you can go to the ‘New NOC (from existing)’ menu option, enter a previously lodged notice number, review and change details as required and then lodge it as a new notice without going through each step.

eNotice automatically validates the entered address with the Landgate database. If there is no match (this could happen for different reasons), a number of optional addresses will be suggested to you which you can either select from or ignore and retain the address you have entered. This is an alert function only and does not prevent proceeding through the form.

You should:

• Write ‘unknown’ or similar in the ‘Street’ field (this is a mandatory field);

• Enter the town or district name in the ‘Locality’ field (this is a mandatory field);

• In the ‘Directions’ field enter GPS coordinates (if known) and or other directions/instructions as required to identify the location of the premises;

• Select the ‘Next’ button to use the entered address (and override the address validation function).

You should send the notice to Building and Energy. This is the same procedure when using paper forms.

Refer to the eNotice video tutorials or contact Building and Energy on 6251 1904 or energysafety@demirs.wa.gov.au

It is ok if you only have the Builder/Dealer’s details at the time of the gasfitting work. The minimum information required to complete this section of the form is one name (either the Owner/Occupier or Builder/Dealer) and one related contact (either a phone number or email address).

This relates to you being the first person to commence gas flow through the gas meter or from the gas supplier’s cylinders.

Yes. The date provided by the system is a default date relating to the last time you drafted or amended the NOC.

This facility may be useful in the following circumstances:

• Not all the necessary information is known and the notice is completed at a later date.

• Office staff preparing a notice for on-site completion by the gas fitter.

• A paper copy of the draft is taken to site in an area without internet coverage for manual recording of details and subsequent online completion and lodgement. Drafts can be printed and are given a notice number which can be entered on the compliance badge.

• If your details in section 9 of the notice are not correct, you can save the notice as a draft then update your contact details in ‘My details’. Your new contact details will automatically be entered into section 9 of the draft notice.

On-site information can be manually recorded on a blank paper form or draft notice for online completion at another time/place when internet access is available.

Yes, you can amend a notice of completion you have lodged, however you cannot cancel a notice of completion you have lodged.

The original of any NOC that is lodged is retained as a permanent record in eNotice, together with the amended NOC. The original is marked as “void” once an amended version is lodged. The amended notice is marked as "amended" and has the same notice number as the original, with the addition of a suffix.

Yes, you can amend a lodged NOC at any time within seven (7) calendar days following lodgement.

You will need to lodge a new NOC and include a clear explanation of why this is necessary, together with a reference to the previous notice lodged in error. The new NOC will have a new (different) number.

Amendment is recommended if you consider an error in the lodged NOC is important to defining what you have declared and certified on the notice, including (but not limited to):

• Inaccurate gas supplier.
• Premise address.
• Type and details of the completed gas installation.
• Answers to compliance declaration questions.
• Gas fitter licence number.
• Date of completion.
• Where a NOC has been lodged in error, such as:
  • Duplication of a previously lodged notice (for the same work).
  • Accidental premature lodgement (e.g. where the intention was to save as a draft). 

Amendment is not necessary for minor errors that do not compromise your certification of the work performed, such as:

• Simple spelling errors;
• Inaccurate contact details for a builder.

No, you do not need to separately notify anyone. However, when you amend a lodged NOC, you need to provide (in eNotice) the reason for the change - additional input fields are provided for this purpose. The recipients receive this information with the amended NOC.

A lodged NOC is a legal document certified by the gas fitter. Any change required to a lodged NOC can, likewise, be made legally by the gas fitter only.

It has always been the stated intention to stop producing paper notices. eNotice has been available for over two years and the vast majority of Notices of Completion are now lodged online.

On-site information can be manually recorded on a printed draft notice for online completion at another time when internet access is available.

Paper Notices of Completion cannot be used as of 1 October 2019.

No, there will be no exemptions. eNotice will be the only way for Notices of Completion to be lodged.

If you are completing gasfitting work, you are required under the Gas Standards (Gasfitting and Consumer Gas Installation) Regulations 1999 to provide Notices of Completion to the relevant Gas Supplier. The only way to provide these in future will be via eNotice. You will require access to a computer, tablet or smart phone.

No, Notices of Intent are not supported by eNotice and will remain in paper form indefinitely.

You will need to set up an email address to register in eNotice and to receive copies of lodged notices.