Building services audits program

The building services Acts and the plumbing regulations set out obligations that registered service providers and licensed plumbing contractors must adhere to. These obligations are set out in the fact sheets below:

Building and Energy has functions under the building service Acts that include auditing the work and conduct of registered and licenced building and plumbing service providers. Building and Energy has developed and implemented audit programs for all of the registered and licenced service providers. The audits are scheduled and carried out using a risk-based intelligence-led approach. It also carries out general inspections of buildings to assess how well the building service Acts are operating. 

Building compliance audit strategy 2021–24

Audit priorities statement 2023–24

Previous statement:

Audit priorities statement 2022–2023
Audit priorities statement 2021–22
Audit priorities statement 2020–21

Licensed plumbing contractor audits

The specific objectives of the audit program are to:

  • monitor whether plumbing work is performed in accordance with a class of licence;
  • monitor whether a licensed plumbing contractor complies with his or her statutory obligations;
  • monitor compliance with an obligation to notify the Plumbers Licensing Board in relation to plumbing work undertaken or about to be undertaken;
  • monitor the system of self-certification;
  • monitor compliance with plumbing standards;
  • provide advice and assistance to licensed contractors and tradespersons;
  • take action to rectify non-compliant plumbing work;
  • make recommendations to improve compliance; and
  • take appropriate action in response to non-compliance.

Registered building contractor audits

The specific objectives of the audit program are to:

  • monitor whether building work is performed in accordance with a class of registration;
  • monitor whether a registered building contractor complies with his or her registration obligations;
  • monitor compliance with the performance requirements of the Building Code of Australia;
  • provide advice and assistance to registered building contractors and practitioners;
  • take action to address non-compliant building work, including referring non-compliant work to the relevant permit authority;
  • make recommendations to improve compliance; and
  • refer serious non-compliance for enforcement action.

 

Registered building surveying contractor audits

The specific objectives of the audit program are to:

  • monitor whether building surveyor work is performed in accordance with a class of registration;
  • monitor whether a registered building surveyor complies with his or her registration obligations;
  • monitor compliance with the performance requirements of the Building Code of Australia;
  • provide advice and assistance to registered building surveyors;
  • take action to address non-compliant building surveyor work;
  • make recommendations to improve compliance; and
  • refer serious non-compliance for enforcement action.

Registered painting contractor audits

The specific objectives of the audit program are to:

  • monitor whether painting work is performed in accordance with a class of registration;
  • monitor whether a registered painting contractor complies with his or her registration obligations;
  • provide advice and assistance to registered painting contractors and practitioners;
  • take action to rectify non-compliant painting work;
  • make recommendations to improve compliance; and
  • refer serious non-compliance for enforcement action.

 

Builders' audit checklists

Builders' administrative quality assurance checklist Word 103KB
Builders' technical quality assurance checklist Word 139KB
     

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