Announcements

Showing 176 - 200 of 1177 results
Willetton man managed five properties over four years without holding a licence Tenancy bonds were collected but not lodged with the Bond Administrator Unlicensed operators undermine professional standards of the industry A Willetton property manager who operated without a licence and failed to lodge eight tenancy bonds with the Bond Administrator was fined a total of $18,000 by the Perth...
Consumer Protection
Media release
06 Apr 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 5 April 2023), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to...
Consumer Protection
Media release
04 Apr 2023
Unlicensed motor vehicle dealer to pay $10,000 fine and $682 in costs 19 vehicles were sold between May 2021 and May 2022 Consumers urged to report unlicensed motor vehicle dealers A man has been fined $10,000 by the Bunbury Magistrates Court for buying and selling motor vehicles without a valid motor vehicle dealer licence. Bradley Christopher Diable was also ordered to pay costs of $682 when...
Consumer Protection
Media release
04 Apr 2023
Appeal to WA tenants and landlords to claim outstanding bond money More than $4 million being held, waiting to be returned to rightful owners Free, quick and easy online process to search for and claim money owed Tenants and landlords in WA are being urged by Consumer Protection to check for unclaimed bond money which currently totals $4.15 million. The funds are being held by the Bond...
Consumer Protection
Media release
30 Mar 2023
Consumer Protection is alerting Western Australian car buyers to check vehicle sales contracts before signing for the correct cancellation fees and terms and conditions. Motor vehicle dealers in WA have been caught using incorrect or outdated sales contracts which state a cancellation fee that is higher than what is now legally allowed. Since 1 January 2022, the maximum amount motor dealers can...
Consumer Protection
Media release
29 Mar 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 March 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 25 cents per litre...
Consumer Protection
Media release
28 Mar 2023
Five individuals have become the first to face legal action under the McGowan Government’s new ticket scalping laws Infringement notices relate to the recent sold-out UFC 284 event in Perth, with further cases still under investigation Ticket mark-ups were up to 430 per cent of the original ticket price, exceeding the 10 per cent permitted Footy fans urged to be on the lookout for ticket scalpers...
Consumer Protection
Media release
26 Mar 2023
Every cent counts during the current cost of living crisis, so it can come as a shock to discover extra fees or charges have been added to a purchase before checkout, or tacked on to the receipt after paying. Hidden fees may come in a number of disguises, so it’s important to know what to look for and understand your rights to avoid spending more than you’d initially planned. Pre-selected extras...
Consumer Protection
Media release
23 Mar 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 22 March 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...
Consumer Protection
Media release
21 Mar 2023
WA Government has partnered with IDCARE to deliver 20 Cyber Resilience Outreach Clinics, with a focus on remote and regional areas Western Australians lost a record total of almost $16 million to scams in 2022 Report scams and suspicious activity to WA ScamNet to warn the community The McGowan Government has joined forces with Australia and New Zealand's national identity and cyber support...
Consumer Protection
Media release
20 Mar 2023
Aboriginal and Torres Strait Islander people invited to share their experiences and issues they have had with buying goods and services in Western Australia Data will help to inform campaigns to empower people to know their consumer rights and identify unlawful conduct that needs to be investigated Survey open to people aged 16 years and over, and closes 30 June 2023 The Aboriginal Consumers...
Consumer Protection
Media release
16 Mar 2023
Vehicle sales contracts must state the new five per cent max. cancellation fee Infringement notices served on dealer for using old contract with the higher fee Zero tolerance with dealers who continue to use outdated and illegal contracts Consumer Protection is cracking down on motor vehicle dealers in WA using incorrect or outdated sales contracts which state a cancellation fee that is higher...
Consumer Protection
Media release
16 Mar 2023
Cute photos of puppies and kittens have been used by scammers for years to dupe prospective pet buyers out of their hard-earned money and it’s only getting worse. In Western Australia last year, our WA ScamNet team received 114 reports of pet scams, with 75 victims losing more than $216,000 – a three-fold increase on both the losses and victim numbers reported five years earlier in 2017. Most pet...
Consumer Protection
Media release
16 Mar 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 15 March 2023), the average price of regular unleaded petrol (ULP) will increase by over 22 cents per litre (...
Consumer Protection
Media release
14 Mar 2023
Non-compliant products containing button batteries pulled from Albany shelves Retailers face penalties for failing to comply with mandatory standards Separate inspections reveal most Albany automotive dealers comply with the law Consumer Protection has sounded a warning for retailers to ensure they are complying with mandatory button battery safety laws or face penalties, after a number of...
Consumer Protection
Media release
10 Mar 2023
Whether you need a qualified tradesperson to tackle a home project or a handyman for a quick repair, it’s important to know the operator you’ve hired is trustworthy and reliable. While the majority of tradies do the right thing, we are contacted by disgruntled consumers about the minority that don’t. In the past 12 months, we have received 579 complaints about those working in trades industries,...
Consumer Protection
Media release
09 Mar 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 8 March 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 22 cents per...
Consumer Protection
Media release
07 Mar 2023
Buying a pet is a decision many people make with their hearts as well as their heads, meaning it can be a particularly devastating experience when things go wrong with a new companion. The issues we hear about can vary – from new pets with significant health issues or not matching their description (such as size or pedigree), to breeders taking upfront deposits for litters that are never born...
Consumer Protection
Media release
02 Mar 2023
James Bartlett (Manager) fined $12,000, JPA Offroad Group Pty Ltd fined $12,000 This is Mr Bartlett’s second prosecution for the same offence It is against the Australian Consumer Law to accept deposits or full payments without supplying the goods and services within a reasonable or agreed time Consumer Protection WA has prosecuted a Perth-based business selling Jeep car parts and offering...
Consumer Protection
Media release
02 Mar 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 March 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 23 cents per...
Consumer Protection
Media release
28 Feb 2023
With a world-class fishing industry right on our doorstep, it’s little wonder so many Western Australian consumers are hooked on seafood. But if you’ve ever sat down at a restaurant and thought there was something fishy about the menu, rest assured that changes are coming to help clear up some of the confusion. In a move designed to increase consumer awareness about where our food comes from, the...
Consumer Protection
Media release
23 Feb 2023
The State Government has approved four extra hours of trading for general retail shops in the Perth metropolitan area on each of the upcoming Monday public holidays - Labour Day, Easter Monday, Western Australia Day and King’s Birthday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 6 March 2023 (Labour Day),...
Consumer Protection
Media release
23 Feb 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 22 February 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 23 cents...
Consumer Protection
Media release
21 Feb 2023
State Government campaign launched to empower new pet owners to understand their consumer rights 186 consumer complaints received about issues with new pets in the last three years Almost $30,000 total successfully refunded to complainants from 2020 to 2022 Commerce Minister Sue Ellery today launched a new pet buyer awareness campaign promoting Western Australians' rights when purchasing a pet,...
Consumer Protection
Media release
19 Feb 2023
Former Director fined $2,500 for unauthorised transfer of trust account funds Deposit from real estate sale contract transferred to agency operating account Funds then sent to two personal bank accounts A former Director of an East Perth real estate agency has been ordered to pay a total of almost $4,000 by the Perth Magistrates Court for unlawfully transferring funds from the agency’s trust...
Consumer Protection
Media release
17 Feb 2023

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