The COVID-19 coronavirus Consumer Protection FAQ page provides detailed information on a range of situations arising from the impact of the COVID-19 coronavirus. It covers common questions relating to shop opening times, event tickets, travel, housing and accommodation. The information is relevant to consumers, shop owners, event organisers, tenants and lessors/landlords.

The Employment impacted by the COVID-19 coronavirus page of the Wageline website provides detailed information for state system employers and employees on employment obligations and entitlements relevant to a range of situations arising from the impact of the COVID-19 coronavirus. This information is relevant to employers and employees in the WA state industrial relations system - sole traders,...

A real estate sales representative who was convicted of extortion, assault and perverting the course of justice and then failed to inform Consumer Protection has been banned from working in the industry for 10 years by the State Administrative Tribunal. James Steven Mitsopoulos was deemed to be unfit to hold a certificate of registration which was cancelled. He was first registered in October...

Consumer Protection is warning Western Australians to get health information and advice about COVID-19 coronavirus from official and reliable sources, and not be fooled by misinformation circulating in the community, primarily via social media. A variety of fake cures and prevention tips are being promoted including gargling with salt water, drinking extraordinary amounts of water or certain...

Vulnerable Western Australians, particularly pensioners, the elderly and people with disabilities, will be able to visit their local Coles and Woolworths stores an hour early from tomorrow, with an extended trading permit to be granted by the Commissioner for Consumer Protection this afternoon. The temporary extension of trading hours is one of the measures included in the McGowan Government's...

WorkSafe is investigating the work-related death of a 25-year-old worker at Condingup (east of Esperance) yesterday. The man was believed to have been working on the roof of a shed when he and another worker fell. The other worker was injured in the fall. Inspectors travelled to the site this morning and will interview witnesses and investigate the circumstances. WorkSafe thoroughly investigates...

The Western Australian public holidays for the 2020 Easter period are: Good Friday – Friday 10 April Easter Monday – Monday 13 April While Easter Saturday is not a public holiday in Western Australia, some WA awards require employees to be paid additional rates on this day. To check if this applies to your situation visit the WA award summaries page or alternatively contact Wageline on 1300 655...

A major international company with an office in Perth is facing a $30 million ransom demand from cyber criminals who locked its computer system in Australia, resulting in a partial interruption to online trading for a short period of time. A company official has assured Consumer Protection that the personal data of clients has not been compromised and, after a brief system outage, the company is...

The average price of regular unleaded petrol (ULP) is set to increase by around 12 cents per litre (cpl) to 139.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 March 2020, most branded retailers are hiking their ULP price - 7-Eleven hiking by 29.8 cpl to 149.7 cpl, Caltex to 148.9 cpl, Puma to 147.7 cpl...

With Commissioner for Consumer Protection Lanie Chopping After recent cyclones and storms there will be many Western Australians who have been cleaning-up and are now looking to fix property damage, such as roof or fence repairs. Although we haven’t had any reports of travelling conmen or unlicensed traders, we know the calm after the storm is often when they go door-to-door, offering cheap deals...

Concert-goers are being warned to avoid paying for tickets via PayPal using the ‘friends and family’ function, as these transactions are not covered by the financial service’s buyer protection policy. The warning comes as Consumer Protection has received numerous complaints from Western Australians unable to retrieve their money after using this function to transfer funds to scammers posing as...

The average price of regular unleaded petrol (ULP) is set to increase by 11 cents per litre (cpl) to 141.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 March 2020, most branded retailers are hiking their ULP price - Caltex hiking by 26 cpl to 149.9 cpl and Caltex Woolworths, Puma and 7-Eleven to 149.7...