Announcements

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Now that Cyclone Seroja has come and gone, many regional Western Australians will be assessing the damage and counting the cost of the destruction left in its wake. One of the first steps to be taken if your property has been damaged in a natural disaster like this is to check what your insurance policy covers for storms and floods. The Australian Securities and Investments Commission’s...
Consumer Protection
Media release
16 Apr 2021
Australia may be home to the world’s largest lithium-ion battery, at South Australia’s Hornsdale Power Reserve, but it’s the smaller models that have prompted a reminder about how to safely handle, use and store them. Consumer Protection and WA’s electrical safety regulator, Building and Energy, are aware of two incidents in WA this year in which e-cigarette batteries have ignited in the user’s...
Building and Energy / Consumer Protection
Media release
15 Apr 2021
Building and Energy officers providing on-ground support in the Mid West. Residents urged to be cautious when using generators, gas equipment and other portable appliances. Avoid DIY repairs to electrical, gas and plumbing infrastructure. WA’s energy safety regulator is sharing key electrical and gas safety advice for people in cyclone-affected areas who may be using portable equipment or...
Building and Energy
Media release
15 Apr 2021
Wageline has published two new WA award summaries for the: Retail Pharmacists Award ; and Photographic Industry Award The Retail Pharmacists Award covers employees working in retail pharmacies and/or dispensaries as pharmacists, pharmacist managers, pharmacists-in-charge, trainee pharmacists (interns) and pharmacy students in the state industrial relations system. The Photographic Industry Award...
Labour Relations
Department News
13 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-46 cpl to 169.9 cpl; Caltex/Ampol, Caltex...
Consumer Protection
Media release
13 Apr 2021
Long service leave is a paid leave entitlement for employees who have continuous employment with one and the same employer for a specified period. The majority of private sector Western Australian businesses and employees in both the state and national industrial relations systems are covered by the state Long Service Leave Act 1958. Detailed information is available on the Long service leave –...
Labour Relations
Department News
12 Apr 2021
Tenants looking for rentals have lost thousands after responding to fake ads Recent victims are mothers who are now homeless and out of pocket People looking for rentals are urged to inspect the property before paying Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection...
Consumer Protection
Media release
09 Apr 2021
Sales rep failed to act honestly and fairly in land sale at Henderson Benjamin Widdowson breached the real estate industry Code of Conduct Financial interest in the sale not disclosed to all parties A Perth real estate sales representative has been reprimanded and disqualified from holding a registration for 12 months by the State Administrative Tribunal (SAT) for his dishonest involvement during...
Consumer Protection
Media release
09 Apr 2021
$18,000 in fines for consumer law offences and unlicensed repair work. Mr Goodall ordered to pay $2,200 and $800 compensation to two clients. Case follows a Consumer Protection warning last year and a 2012 conviction. A Bayswater panel beater has been fined a total of $18,000 and ordered to pay $3,000 in compensation after pleading guilty to several consumer law breaches and operating without a...
Consumer Protection
Media release
08 Apr 2021
With Commissioner for Consumer Protection Lanie Chopping Visiting a farm or a rural property during school holidays can be an exciting experience for many children, but it is important parents are aware of the dangers posed by quad bikes. This popular piece of farm equipment can readily roll over and cause serious injury or death to operators, particularly when used on uneven ground, at high...
Consumer Protection
Media release
08 Apr 2021
Warning comes after public complaints of disappointment about Bali Fest event Marketing hype should not include false or misleading representations Imagery and statements used must accurately reflect the consumer’s experience Consumer Protection has issued a stern warning to event organisers and promoters to ensure that their advertising is accurate and a true representation of what ticket buyers...
Consumer Protection
Media release
07 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 April 2021, most branded retailers are hiking their ULP price: 7-Eleven, Caltex Woolworths and Coles Express hiking by 42-46 cpl to 169.9 cpl; Puma...
Consumer Protection
Media release
06 Apr 2021
Have you had a solar system installed at your property? If so, Building and Energy, would like to hear from you regarding your experience with the solar industry via a short survey. As the Western Australian Electrical Regulator, Building and Energy is undertaking this survey to gain a better understanding of the community’s experience with the solar industry. We would appreciate any feedback you...
Building and Energy
Department News
01 Apr 2021
The customer lodged a complaint with Consumer Protection following stressful dealings with a roller shutter salesperson The contract did not follow Australian Consumer Law regulations around transparent and clear termination rights Two infringements totalling $13,200 were issued A Perth roller shutter trader has received two infringements totalling more than $13,000 after it was found to have...
Consumer Protection
Media release
01 Apr 2021
Easter is almost here and before the long weekend begins, employers and employees in the state industrial relations system should check their employment entitlements for the Easter period. The Western Australian public holidays for the 2021 Easter period are: Good Friday – 2 April Easter Monday – 5 April The Easter 2021 public holiday page provides information on employment entitlements for:...
Labour Relations
Department News
01 Apr 2021
As the curtains close on Western Australia’s COVID-19 emergency period, we begin transitioning back to normal tenancy laws in which there is no longer a moratorium on rent increases and some evictions. While everybody adjusts to the changes, Consumer Protection has been fielding enquiries from landlords and tenants wondering about their rights and responsibilities when it comes to ending a...
Consumer Protection
Media release
31 Mar 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 158.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 31 March 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by 41-44 cpl to 169.9 cpl; 7-Eleven, Caltex Woolworths...
Consumer Protection
Media release
30 Mar 2021
Landlords and tenants encouraged to act and negotiate in good faith Tenancies must be terminated lawfully Tenants urged to report unlawful evictions Tenants and landlords are encouraged to contact Consumer Protection for advice about rental rights and responsibilities, particularly in relation to termination notices and evictions. After COVID-19 emergency rental laws ended 28 March 2021 and with...
Consumer Protection
Media release
29 Mar 2021
In May 2020, the Western Australian Industrial Relations Commission issued the COVID-19 JobKeeper General Order. This General Order applied to private sector state system employer and employees who were participating in the Commonwealth JobKeeper scheme. The COVID-19 JobKeeper General Order allowed qualifying employers to temporarily stand down an employee or reduce their hours of work. On 28...
Labour Relations
Department News
26 Mar 2021
Australia’s vaccine roll-out will hopefully spell the beginning of the end of the coronavirus crisis, but we can’t afford to become complacent when it comes to avoiding COVID-19 related scams. Scams where COVID-19 was mentioned have so far stolen $8.4 million from Australians since the start of the pandemic, while 20 victims in Western Australia have reported losing almost $144,000 to WA ScamNet...
Consumer Protection
Media release
25 Mar 2021
Wageline at the Department of Mines, Industry Regulation and Safety has launched its Twitter account . The Inquiry into Wage Theft in Western Australia recommended a social media campaign to raise the level of employer and employee awareness of employment rights and obligations and the pathways for resolving an underpayment. In November 2020, Wageline launched its social media campaign with a...
Labour Relations
Department News
23 Mar 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 158.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 24 March 2021, most branded retailers are hiking their ULP price: 7-Eleven, BP and Coles Express hiking by 42-46 cpl to 169.9 cpl; Caltex Woolworths...
Consumer Protection
Media release
23 Mar 2021
WorkSafe has commenced prosecution action against a shed building company and its director over the fall death of a worker and the serious injury of another worker in March 2020. MT Sheds (WA) Pty Ltd and company director Mark Thomas Withers face a total of seven separate charges including charges in relation to the death of Jake Williams and serious injuries to Fraser Pinchin last year. The...
WorkSafe
Media release
22 Mar 2021
The Building Services Board has cautioned a local government building surveyor for failing to ensure that adequate information was included in the certification of work at a Bicton property. The Board found that Modesto Giancaspro (BSP190) was negligent or incompetent while carrying out building surveying work when he signed a certificate of building compliance (CBC) issued by the City of...
Building and Energy
Media release
22 Mar 2021
Nominations are now open for the prestigious 2021 Work Health and Safety Excellence Awards, celebrating safety across Western Australian workplaces. WorkSafe WA Commissioner Darren Kavanagh said the Awards would recognise outstanding solutions and innovations in health and safety across all WA workplaces. “This is a terrific opportunity for WA businesses to show off their workplace safety...
WorkSafe
Media release
22 Mar 2021

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