Announcements

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It is nearly time for the Perth Royal Show, and Wageline is giving a timely reminder to all business owners, parents and young workers about children working at the Royal Show. There are restrictions on the ages children can work in Western Australia, and these laws apply to all workplaces including retail outlets, mobile food vans, and amusement rides at the Royal Show. Business owners and...
Labour Relations
Department News
13 Sep 2022
National Public Holiday to honour life and service of Queen Elizabeth II Normal public holiday trading hours will apply for Thursday 22 September Metropolitan Perth trading hours will be 11am to 5pm, in accordance with the Retail Trading Hours Act 1987 (WA) The State Government will apply normal public holiday trading hours for the one-off National Public Holiday to honour Queen Elizabeth II. The...
Consumer Protection
Media release
13 Sep 2022
Vast majority of dealers/repairers inspected found to be complying with the law Inspections carried out in Busselton, Dunsborough and Margaret River areas Three vehicles issued with defect notices and one unlicensed repairer found A sweep of parts of WA’s South West by Consumer Protection automotive officers has recently given the vast majority of motor vehicle dealers and repairers in the area a...
Consumer Protection
Media release
12 Sep 2022
The contents of 131 showbags and 20 stall products inspected for safety A total of 34 items failed to meet product safety standards Most items identified did not comply with new button battery rules Product safety inspections of toys and novelty items being sold in showbags and by stallholders at this year’s Perth Royal Show have resulted in 34 items identified that do not comply with product...
Consumer Protection
Media release
08 Sep 2022
With Consumer Protection recently celebrating its 50 th anniversary in Western Australia, we have been reminded that while many things have changed over the last five decades, there is also so much that has remained the same. Back in the early 1970s, second-hand cars accounted for 40 per cent of the complaints we handled, while travel agents, tenancy and product safety were the other big issues...
Consumer Protection
Media release
07 Sep 2022
Residual current devices (RCDs) should be tested at the start of each season Life-saving switches protect against electrocution, serious injury and fire Simple test only takes a few minutes and could save a life With a new season underway, the State’s energy safety regulator is urging home owners to do a simple check of their residual current devices (RCDs) – the life-saving switches that protect...
Building and Energy
Media release
06 Sep 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 7 September 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 177.4 cpl. 7-Eleven, Ampol, BP, Caltex Woolworths and Coles Express hiking between 33-41 cpl up to 189.9 cpl;...
Consumer Protection
Media release
06 Sep 2022
Submissions have been invited to the WorkSafe Inquiry into safety in the agriculture sector . In addition to the call for written submissions, Independent Inquirer Pam Scott will seek community consultation in person at venues to be announced throughout WA. WorkSafe Commissioner Darren Kavanagh announced the Inquiry in June after the 12 th death in the agriculture sector over a 12-month period...
WorkSafe
Media release
05 Sep 2022
Fake social media ads use stolen images of legitimate rental properties Desperate people looking for rentals vulnerable to falling victim $41,000 lost to rental scams already this year, exceeding last year’s total People eager to secure a rental property amid WA’s tight market are falling victim to scammers using social media accounts to post fake ‘to let’ ads. So far this year, WA ScamNet at...
Consumer Protection
Media release
02 Sep 2022
Mould or dampness around a home can pose a health risk and should be removed as soon as it’s noticed, yet complaints about mould in rental properties have risen. Mould is a fungal growth that thrives on moisture. It can exacerbate health problems like asthma, respiratory infections and rashes, cause unpleasant smells, damage to buildings or contents and lead to expensive repairs. The number of...
Consumer Protection
Media release
02 Sep 2022
Tradesman received an electric shock from live parts of a shutter power cord Electrician had mistakenly wired the cord into a mains power socket outlet Fortunate that the electric shock was not more serious or fatal A Wanneroo electrician has been fined $7,500 after incorrectly installing a window shutter power cord, causing another tradesman to receive an electric shock from the live plug pins...
Building and Energy
Media release
30 Aug 2022
Domain name versions without .com, .net, .org etc. will soon be publicly available Businesses and organisations urged to register the .au only version of their name Failing to register .au versions could result in identity theft and financial loss Businesses and organisations are urged to take urgent action on planned domain name changes to prevent the possibility of their corporate identity...
Consumer Protection
Media release
25 Aug 2022
The collapse of building projects across Australia, including Perth, highlights the risks of buying property “off-the-plan” at a challenging time for the building industry. Buying a home or investment property is exciting, but off-the-plan developments can be delayed years, or never proceed, as builders face trades and materials shortages, soaring construction costs and delays exacerbated by the...
Consumer Protection
Media release
24 Aug 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 August 2022), the average price of regular unleaded petrol (ULP) will increase by 21 cents per...
Consumer Protection
Media release
23 Aug 2022
With their mesmerising patterns, earthy tones and Dreamtime narratives, it’s little wonder that Aboriginal art and crafts are displayed on walls in homes right across the world. While much of the allure of buying your own piece of Aboriginal artwork is knowing it has been created by an Aboriginal person, a new report demonstrates why there’s a good chance this may not be the case. During its...
Consumer Protection
Media release
19 Aug 2022
Scammers target parents, pretending to be children needing urgent money Losses from WA victims amount to almost $120,000 Parents urged to verify sender before sending money or credit card details A growing number of victims in WA are falling for a text scam that targets parents who receive desperate messages for help from impostors pretending to be their son or daughter. In the past two months,...
Consumer Protection
Media release
18 Aug 2022
Free information sessions across regional WA this spring are set to discuss key changes to national building and plumbing codes as well as new subcontractor payment laws. The State Government’s building regulator, Building and Energy, is inviting participants at all levels of the building, construction and plumbing sectors to attend the interactive events. One roadshow will cover the National...
Building and Energy
Media release
18 Aug 2022
WorkSafe Commissioner Darren Kavanagh has released the Terms of Reference for his Inquiry into the Agricultural Industry and appointed an Independent Inquirer to assist him. The death of a Great Southern farm worker in June was the 12th death in the Agriculture industry in 12 months, leading the Commissioner to initiate an Inquiry under the provisions of the Work Health and Safety Act 2020. The...
WorkSafe
Media release
18 Aug 2022
Potential risk to residents or tradespeople accessing the switchboard $25,000 fine for electrical contractor and $5,000 fine for electrical worker Metal meter enclosure not bonded to earth and socket outlet wired incorrectly An electrical contractor and electrician have been fined $25,000 and $5,000 respectively after wiring errors left parts of a Kalamunda property unprotected against electrical...
Building and Energy
Media release
15 Aug 2022
Fake tickets have been detected at Optus Stadium events Warning that scammers will prey on Western Derby fans prior to bouncedown Consumers urged to only buy tickets from the authorised selling agent WA footy fans desperate to buy tickets to tomorrow’s Western Derby at Optus Stadium are being warned about potential scams. There are concerns by stadium management that fake tickets may have been...
Consumer Protection
Media release
12 Aug 2022
Every day across Western Australia there many individuals and organisations fighting for the rights of WA consumers and a number of these outstanding efforts have been recognised in this year’s Consumer Protection Awards. One such person is Mary Martin, who received the 2022 Rona Okely Award for an individual who has given their time, energy and experience for the betterment of others. Through...
Consumer Protection
Media release
10 Aug 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 10 August 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 181.3 cpl. Coles Express and Ampol hiking between 37-42 cpl up to 195.9 cpl; Puma up to 195.7 cpl; BP up to 191...
Consumer Protection
Media release
09 Aug 2022
Investigation into tickets allegedly sold for more than the allowed 110 per cent. Viagogo urged to do more to prevent illegal ticket sales on their website. Evidence that some tickets on Viagogo are at least double the original price. Consumer Protection is investigating ticket re-selling website Viagogo for possible breaches of WA’s anti-scalping laws and is alerting WA ticket buyers. The...
Consumer Protection
Media release
05 Aug 2022
Finding the right mechanic to fix or service your car can be a daunting prospect, as some consumers may worry about being overcharged or even quoted for work that’s not needed. There’s also the risk that if the vehicle repairer doesn’t do the job properly, they could be putting yourself, your passengers and other road-users at risk. That’s why it’s important to do your homework before choosing a...
Consumer Protection
Media release
04 Aug 2022
Pilbara tradesman falsely presented himself as a licensed electrical contractor Signed off on electrical safety certificates without being authorised to do so Home and business owners can do a fast online search to verify electrical licences WA’s energy safety regulator is urging consumers to use its online licence search to verify that businesses they engage to carry out electrical installing...
Building and Energy
Media release
03 Aug 2022

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