Announcements

Showing 501 - 525 of 1577 results
Australians are losing more money to scams than ever before, so taking a moment to consider whether there might be a scammer behind the next random phone call, text message or email you receive has never been so important. Empowering consumers to learn how to spot a scam is the focus of this year’s Scams Awareness Week (7-11 November 2022), hosted by the Australian Competition and Consumer...
Consumer Protection
Media release
10 Nov 2022
Online shoppers urged to be vigilant as scammers expected to be active An additional 37 trading hours approved to make Christmas and Australia Day shopping more convenient 57 extra hours of trading between Labour Day in March this year and Australia Day next year Western Australian shoppers are being urged by the State Government to be cyber safe this Christmas by being vigilant to scams while...
Consumer Protection
Media release
10 Nov 2022
Cracks, incomplete work and other defects at Woodvale and Landsdale properties No attempt to follow official orders for remedy or compensation Conviction at trial following prosecution by Building and Energy A Perth tradesman has been fined $12,500 for ignoring orders issued by the Building Commissioner to fix defective driveway work at two homes. Ricky Noel Clements , trading as Harden Up...
Building and Energy
Media release
09 Nov 2022
This article is published to alert plumbing and building industry stakeholders in Western Australia of changes to current regulations and standards affecting plumbing system design and installation in WA. The Plumbers Licensing and Plumbing Standards Regulations 2000 (Plumbing Regulations) have been amended to align with the latest version of the Plumbing Code of Australia (PCA 2022) which takes...
Building and Energy
Department News
08 Nov 2022
Severe arm and shoulder burns while cleaning high-voltage power lines Equipment provided did not comply with safety standards or testing requirements Network operators have a duty to reasonably ensure work is carried out safely Western Power has been fined $66,000 after an employee received severe electrical burns while using unsafe cleaning equipment near live high-voltage power lines. At Perth...
Building and Energy
Media release
07 Nov 2022
Investigators from the State Government’s energy safety regulator, Building and Energy, are on site at a property in Pinjarra where an electrical worker tragically died yesterday afternoon. Building and Energy is investigating the electrical accident. Western Australia’s Director of Energy Safety, Saj Abdoolakhan, has extended his deepest condolences to the electrician’s loved ones. “Information...
Building and Energy
Media release
05 Nov 2022
Being offered an extended warranty by a salesperson on new cars, whitegoods or electronics may be a familiar scenario to many shoppers, but it could be a waste of your money if you buy one. This is because the products we buy automatically come with a number of guarantees under our consumer laws, including a requirement that they be of acceptable quality and last a reasonable amount of time,...
Consumer Protection
Media release
04 Nov 2022
Serious concerns about tree lopper’s unethical and illegal business practices Demanding cash payment in full upfront and no receipt a warning sign Don’t deal with this rogue tree lopper with long history of bad behaviour Consumer Protection is issuing yet another public warning about the bad behaviour of a dodgy Perth tree lopper who has been the subject of numerous warnings and prosecution...
Consumer Protection
Media release
03 Nov 2022
High number of complaints and enquiries about extended warranties on new cars Similar issues reported on new whitegoods and electronics Shoppers reminded that guarantees under Australian Consumer Law are free As the busy Christmas shopping period approaches, Consumer Protection is urging Western Australians to avoid buying extended warranties on new products such as cars, whitegoods and...
Consumer Protection
Media release
01 Nov 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 2 November 2022), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 198.5 cpl. Puma/Caltex and Ampol hiking by between 35-45 cpl up to 214.9 cpl; Coles Express, EG Ampol, 7-Eleven and...
Consumer Protection
Media release
01 Nov 2022
Wageline has published comprehensive information for state system employers and employees on the public holidays over the Christmas New Year period. This season's public holidays are: Christmas Day, Sunday 25 December 2022 and Monday 26 December 2022 Boxing Day, Monday 26 December 2022 and Tuesday 27 December 2022 New Year's Day, Sunday 1 January 2023 and Monday 2 January 2023 When Christmas Day...
Labour Relations
Department News
31 Oct 2022
Two companies have been fined a total of $800,000 over the death of a worker at a Welshpool factory in 2019. L&M Radiator Pty Ltd, a company that manufactures, services and repairs large industrial radiators, pleaded guilty to failing to provide and maintain a safe work environment and, by that failure, causing the death of an employee and was fined $500,000 (and ordered to pay $11,211.50 in...
WorkSafe
Media release
28 Oct 2022
Open-flued gas space heaters and open-flued decorative effect gas appliances can only be sold if they have new safety features Prohibition applies to the sale of new and second-hand appliances Consumers should use existing appliances safely and have them serviced Open-flued gas heaters that lack new safety shutdown features have been banned from sale in WA, with owners of existing appliances...
Building and Energy
Media release
27 Oct 2022
Times are tough for many Western Australians right now, so lots of households will be looking at ways to manage their rising living costs and keep on top of bills. To help consumers manage their living expenses, the Australian Securities and Investment Commission’s (ASIC) Moneysmart service has developed a cost of living ‘hub’ on its website. The hub contains information to help consumers make a...
Consumer Protection
Media release
26 Oct 2022
Local governments must inspect private pool safety barriers at least every four years 1.5% of WA pools were overdue for inspection at 30 June 2022 62% of councils were up to date with inspections, an improvement from last year WA local governments have shown overall improvement in inspecting private pool safety barriers, but the State’s building regulator says progress must continue to help...
Building and Energy
Media release
25 Oct 2022
Exploding gunpowder used in a cap gun causes serious hand injury High Wycombe boy is being treated for second degree burns General warning about Halloween novelty items that may pose hazards Consumer Protection is investigating a Halloween-related incident involving exploding gunpowder that has caused a serious injury to a Perth boy’s hand. The 11 year old boy was opening a packet of ring caps to...
Consumer Protection
Media release
22 Oct 2022
WorkSafe is investigating the work-related death of a 50-year-old man at Bibra Lake on 18 October 2022. Investigators have responded to a report of an incident at the premises of transport and logistics company Matic Transport. WorkSafe investigators examine the circumstances of incidents with a view to ensuring compliance and preventing future incidents of a similar nature. WorkSafe WA...
WorkSafe
Media release
21 Oct 2022
WorkSafe is investigating the work-related death of a 35-year-old female farmhand at a property near Collie on the 20 October. The woman was reported to have been thrown from a quad bike while rounding up cattle, which resulted in fatal injuries. WorkSafe investigators examine the circumstances of incidents with a view to ensuring compliance and preventing future incidents of a similar nature...
WorkSafe
Media release
21 Oct 2022
This article is to advise licensed plumbing contractors (LPCs) of changes regarding the available methods to notify the Plumbers Licensing Board (Board) that drainage plumbing is ready to be inspected. LPCs responsible for drainage plumbing work, must give the Board notice of the time at which the drainage plumbing will be ready for inspection. The notice must be before the time and in the manner...
Building and Energy
Department News
21 Oct 2022
WA losses to the shipping container scam escalate to $375,000 so far this year Fake websites selling containers are promoted via online classified ad sites Sharp increase in losses alarms Consumer Protection, another warning issued Losses to shipping container scams in WA have escalated to a total of $375,000 so far this year, prompting a renewed urgent warning. WA ScamNet at Consumer Protection...
Consumer Protection
Media release
20 Oct 2022
As living costs rise, many tenants may find themselves in a difficult financial position and struggle to pay rent. We urge tenants who miss (or expect to miss) a rental payment to explain their situation to their landlord or real estate agent as soon as possible to hopefully avoid stressful breach notices, potential court action and even eviction. A landlord might agree to a rent reduction for a...
Consumer Protection
Media release
20 Oct 2022
Media statement from Commerce Minister, Hon Roger Cook MLA Home indemnity insurance reforms to better protect home owners affected by builder insolvencies Maximum insurance payouts will double to $40,000 for lost deposits and $200,000 for incomplete or defective works Home indemnity insurance is compulsory for residential building projects valued at $20,000 or more The McGowan Government has...
Building and Energy
Media release
19 Oct 2022
60 complaints received from unhappy and concerned Perth consumers Issues include excessive pricing, misleading advice and poor quality of work Seek out multiple quotes and check the person is licensed to do the work Consumers are being cautioned by Consumer Protection and Building and Energy to make a wise choice when engaging plumbing services, with a high number of complaints and enquiries...
Building and Energy / Consumer Protection
Media release
18 Oct 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 19 October 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 198.4 cpl. EG Ampol/Caltex Woolworths hiking by up to 42 cpl up to 213.9 cpl; Coles Express, 7-Eleven, BP, Puma/...
Consumer Protection
Media release
18 Oct 2022
Concern that consumers are paying for freely available services and information Fee-charging consumer and tenant advocates are advertising on social media $5 million in redress achieved mostly in areas of retail, travel and motor vehicles WA consumers who pay for complaint conciliation services promoted by people via social media pages and advertisements are paying for a service that is available...
Consumer Protection
Media release
13 Oct 2022

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