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Maintenance of the rental home is a responsibility of both the tenant and landlord. The following covers what you should check throughout the stages of your tenancy.
The landlord must provide and maintain the rental home to minimum standards. They are expected to respond to requests for repairs from tenants in reasonable time.
Property condition reports (PCR) lists everything in and around the property and can show any maintenance issues. PCRs are updated during the tenancy after an inspection, which can happen up to four times a year.
The tenant must:
The landlord must:
The landlord is not required to fix items if they were written as not working in the agreement.
Mould or mildew caused by faults in gutters or other fixtures should be fixed by the landlord. The tenant may be responsible for mould caused by not using the fan or windows in the bathroom.
The landlord is responsible for any damage caused by a someone not connected to the tenant, such as a tradesman, burglar or a storm.
The tenant is responsible for any damage they cause by not looking after the home. They are not responsible for fair wear and tear. Some examples are:
Area |
Wear and tear |
Neglect / damage |
---|---|---|
Curtains |
Faded from years in sun |
Tears from pets claws |
Carpets |
Worn spots or furniture dents |
Stains or burns |
Wooden floors |
Minor scratches or scuffs |
Deep scratches and chips |
Walls |
Faded, cracked or chipped paint |
Chunks of paint or plaster missing |
Security |
A broken or rusted lock |
tenant forgot a key and broke into the house. |
Bathroom |
Minor flaking paint |
mould/mildew from poor ventilation by the tenant not using fan or opening windows. |
The tenant can reasonably expect the home to be kept to the following minimum standards. The landlord is responsible for maintaining these standards.
The following in working order:
See rental home security.
At the beginning of the tenancy, the home should be
The property must have functioning facilities, including:
The building must be
When a rental agreement ends, the landlord must complete a final property inspection and PCR.
The tenant must
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