Welcome to our new retirement villages bulletin: Retirement villages bulletin 1 (June 2018)

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

This publication is for:

Retirement village owner / operator Senior

June 2018

Welcome to our new retirement villages bulletin

Welcome to the inaugural Consumer Protection WA retirement villages bulletin; we’re glad to have you on board. This new bulletin aims to make it easier for you to stay on top of your professional and regulatory requirements. We’ll keep you up to date with the latest news and law updates, clearing up common points of confusion and addressing regulatory topics emerging in the industry.

We'd love to hear from you.

As this is our first bulletin, we invite you to email us at pinews@dmirs.wa.gov.au and let us know what topics you’d be interested in us covering in future editions.

We’ll endeavour to cover your requests so watch this space.

Proactive compliance program

Do you know about the assistance available from Consumer Protection’s proactive compliance program?

Our team helps retirement village operators do the right thing under the law, by assisting with information on areas of risk and providing general advice. They can come out and visit you at your convenience. These visits are also designed to give you information about the roles and functions of Consumer Protection and provide you with the opportunity to ask questions in a one-on-one setting.

The best thing is, proactive compliance visits are free. Book one in today by calling Marlene Nelson, Acting Proactive Compliance & Conciliation Coordinator, on (08) 6552 9257 or emailing marlene.nelson@dmirs.wa.gov.au.

Learn more about our proactive compliance program

Proactive compliance program - Retirement villages

Consumer Protection

Bulletin

Last updated 01 Oct 2018

First published 29 Jun 2018

Last modified: Monday, October 1, 2018 - 14:55

Government of Western Australia
Department of Energy, Mines, Industry Regulation and Safety

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Welcome to our new retirement villages bulletin: Retirement villages bulletin 1 (June 2018)

Welcome to our new retirement villages bulletin

We'd love to hear from you.

Proactive compliance program

Learn more about our proactive compliance program

Contact Consumer Protection

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Welcome to our new retirement villages bulletin: Retirement villages bulletin 1 (June 2018)

Welcome to our new retirement villages bulletin

We'd love to hear from you.

Proactive compliance program

Learn more about our proactive compliance program

Contact Consumer Protection

Accessibility

Stay informed

Stay informed

Need assistance?

Website feedback

Australian Business Number