Plumbers change of contact details

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As an alternative to post or email, licence and permit holders can use the department's online Change of Contact system.

To use the system you will need to have:

  • The number of your current licence or permit.

You can find the number of your licence or permit, and see if it is current, by checking your certificate or the online licence search.

  • Access to the email address or mobile phone number you last gave to the department.

Once you have entered a valid licence or permit number, you will need to request a security code to access the system. The code will be sent to you by email or SMS.

If you are not sure what information the department has on file, part of the mobile number or email address will be displayed once a code has been sent. The code can only be used once and is valid for 48 hours or until a new code is requested.

If you do not get the code, first check your spam or junk folders. If you are still unable to access the system, please email us for assistance providing your licence or permit details and a summary of the issue.

Ready to go?

Click on the link and follow the on-screen instructions.

Change my details


Not ready or able to use the online Change of Contact system?

You can still update your contact details with us by printing off and completing the form and faxing it to +61 8 6251 1501 or posting to Locked Bag 14, Cloisters Square, WA 6850.

Change of contact details form

Alternatively, you can email your change of details to

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