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Tel: 1300 30 40 54
consumer@demirs.wa.gov.au
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During the life of an association there are bound to be times when a person has a concern about the running of the association. This chapter outlines some processes available to the committee and members for dealing with disputes.
Managing internal grievances and disputes as well as complaints from the public is an important task of the management committee.
Most concerns are resolved by simply contacting the appropriate person in the association or discussing the issue with other members. Failure by an association to allow its members to be heard and ensure their concerns are understood and given due consideration can result in relatively minor issues escalating.