About the division
The Labour Relations Division plays a key role in shaping and influencing industrial relations systems that encourage flexible, balanced and productive work practices in Western Australia.
The Division delivers the following key services:
Education and Advice
- Wageline provides private sector employers and employees with information about rates of pay, conditions of employment and workplace awards and agreements.
- The Small Business Employment Advisory Service gives free and confidential advice on a range of employment obligations.
- The Your First Job online learning program teaches first time workers about the employment relationship.
- The Regional Communities Program helps businesses and workers to understand Western Australian employment laws and employment obligations.
- The Indigenous Employment Program and Migrant Workers Program include telephone advice, one-on-one and group meetings, seminars, and community based education.
Compliance
- Industrial inspectors visit WA workplaces to ensure that employment terms and conditions comply with industrial law, awards and agreements.
- Complaints about pay, hours of work and leave entitlements are investigated.
- Prosecutions occur where there is a prima facie breach of an award, agreement or minimum conditions of employment legislation.
Policy and Legal
- Advises the Minister and the community on industrial relations issues.
- Identifies and analyses emerging industrial relations, economic and social trends.
- Assists WA workplaces to implement flexible staffing, workforce participation and competiveness strategies.
Public Sector Labour Relations
- Coordinates public sector labour relations and provides policy advice to public sector agencies on industrial matters.
- Implements public sector wages policy, including facilitating the negotiation of enterprise agreements.

