Announcements

Showing 1 - 25 of 1303 results
Odometer tampering is a dangerous practice that puts the community at risk while lining the pockets of those who engage in it. And it’s at the expense of the consumers they are ripping off. Consumer Protection recently had a win in the Courts against a couple of mates who rolled back the odometers on two vehicles by more than 200,000 kilometres each. What’s especially shocking is one of the men...
Consumer Protection
Media release
21 Nov 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 November 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 35 cents per...
Consumer Protection
Media release
19 Nov 2024
Social media users targeted by pet scammers, advice to check page transparency Same consumer protections apply to pets as other purchases ‘Adopt, Don’t Shop’ message to give rescue animals a second chance Families looking to welcome a new pet in the lead up to Christmas are being urged to steer clear of scams and remember their consumer rights. So far this year, Consumer Protection has received...
Consumer Protection
Media release
18 Nov 2024
Charging a deposit six times the maximum amount and disregarding an official rectification order were among the building offences leading to $24,000 in fines for a Perth kitchen renovator. Following prosecution by Building and Energy, Christopher Laurance Reich was convicted at Perth Magistrates Court for breaching WA’s laws for home building contracts and building complaints. The court was told...
Building and Energy
Media release
15 Nov 2024
Re-selling tickets is a way for people to get their money back on tickets they can no longer use, and it gives fans an opportunity to buy tickets to otherwise sold-out events. However, there are laws re-sellers need to follow to make it fair for everyone.
Consumer Protection
Media release
14 Nov 2024
Media statement from Commerce Minister Sue Ellery Participating builders can now access funds to rectify homes affected by leaking Typlex 1050 pipes Agreement secured between the Cook Government, the pipe manufacturer and several builders Laws passed to extend Typlex 1050 building complaints period to 15 years New policy ensures a consistent remedy for all impacted homeowners Important...
Building and Energy
Media release
13 Nov 2024
Building and Energy monitors local governments’ private pool barrier inspections Lowest percentage of overdue inspections since reporting began Almost half of all WA overdue pools were in just four local government areas A review by Building and Energy has revealed that most WA local governments are up to date with inspections of private pool safety barriers, but improvement is still needed to...
Building and Energy
Media release
12 Nov 2024
Online shopping & marketplace scams steal $481,331 from West Aussies in 2024 In-store shopping hours boosted in Perth for Christmas-New Year shopping period Further shopping hours approved for remaining 2025 public holidays Christmas shoppers will enjoy 35 extra hours of in-store shopping in Perth this festive season, but they are also being warned about the increased risk of online scams...
Consumer Protection
Media release
12 Nov 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 13 November 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 33 cents...
Consumer Protection
Media release
12 Nov 2024
Consumer Protection’s ScamNet team are urging you to be cautious when dealing with these online marketplace sellers as there is a concerning trend for scammers to impersonate genuine auto wreckers, and car and motorbike parts businesses.
Consumer Protection
Media release
07 Nov 2024
Parliament greenlights fairer retirement village laws Former residents to receive exit entitlements within 12 months of leaving a village Clearer upfront information to make it easier to compare options Fairer retirement village laws are on their way, with the Cook Government's reforms to the Retirement Villages Act 1992 passing State Parliament. The changes include a new time limit for exit...
Consumer Protection
Media release
06 Nov 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 November 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...
Consumer Protection
Media release
05 Nov 2024
As part of the Cook Government's ongoing reforms to boost housing supply and deliver more long-term rental properties, two innovative incentive schemes which have already provided hundreds of homes for Western Australians have been extended.
Consumer Protection
Media release
03 Nov 2024
West Aussies are embracing Halloween celebrations more each year, with increasing numbers of people participating in activities such as costume parties, trick-or-treating, and Halloween-themed events. But, having a frightfully fun time can come with risks, especially when cheap Halloween-themed products are imported from outside of Australia. Recent inspections at brick-and-mortar stores by...
Consumer Protection
Media release
31 Oct 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 30 October 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 33 cents per...
Consumer Protection
Media release
29 Oct 2024
Obsolete phones still for sale online, with seven consumer complaints received Newer 4G refurbished phone imports could be impacted by 3G shutdown Advice for consumers on how to check phones will still work With the national shutdown of Australia’s 3G network just days away, consumers are warned to check their existing phones and to be wary of buying incompatible mobile phones that will no longer...
Consumer Protection
Media release
25 Oct 2024
WA’s building regulator is reminding service providers and consumers to ensure contracts are signed and registrations are up to date after a Perth painter faced Midland Magistrates Court. Following prosecution by Building and Energy, Simon Craig Callard (PC6284/PP6284), part of a partnership trading as Freedom Painting , pleaded guilty on 7 October 2024 to five charges under three building laws...
Building and Energy
Media release
25 Oct 2024
Last month Consumer Protection issued a warning to real estate agents and landlords about the risks of using third party payment platforms. As a tenant, you may have been asked to use one of these services to pay your rent, but did you know this means you might not be protected by Western Australian law should something happen to the real estate agent’s business? The same goes for landlords who...
Consumer Protection
Media release
24 Oct 2024
An elderly Gosnells couple were put at risk of electric shock after an electrician’s wiring error left their home live with dangerous voltages for a week, according to facts presented in Perth Magistrates Court. Following separate prosecutions by Building and Energy, electrical contractor GES (WA) Pty Ltd (EC1001) was fined $30,000 and electrical worker Johnston Gary Parker-Brooks (EW182260) was...
Building and Energy
Media release
23 Oct 2024
WorkSafe is investigating the work-related death of a 71-year-old roof plumber at Malaga yesterday. The man was reported to have been working on the roof of a vacant factory unit when he fell approximately five metres through the metal roof. WorkSafe investigators examine the circumstances of incidents with a view to ensuring compliance and preventing future incidents of a similar nature...
WorkSafe
Media release
23 Oct 2024
Motorists involved in traffic accidents are being warned to watch out for rogue operators posing as their insurance companies who may misrepresent the need for towing services and then hold their cars hostage until substantial fees are paid.
Consumer Protection
Media release
22 Oct 2024
WorkSafe has initiated the first three prosecutions for two fatalities involving mining companies under the Work Health and Safety Act 2020 , which came into effect in March 2022. In the first two prosecutions, mine contractor MACA Mining Pty Ltd and mine operator Greenmount Resources Pty Ltd have been charged with failing to ensure, so far as reasonably practicable, the health and safety of...
WorkSafe
Media release
22 Oct 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 October 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...
Consumer Protection
Media release
22 Oct 2024
A Perth electrician and his company have been ordered to pay more than $24,000 in fines and costs for testing and notification offences after a switchboard in Beechboro was left unprotected from electrical hazards. Scott Buchanan (EW168374) and licensed electrical contractor Buchanan Electrical Holdings Pty Ltd (EC12581) entered written guilty pleas at Midland Magistrates Court for two matters...
Building and Energy
Media release
17 Oct 2024
Odometer tampering convictions for licensed salesperson and his friend Pair pocketed large profits after wiping combined 410,000km from two vehicles Used car buyers reminded about importance of log-books A pair of car sellers who rolled back the odometers on two vehicles by more than 200,000 kilometres each have been convicted and fined a total of $51,000 by the Joondalup Magistrates Court. Zoran...
Consumer Protection
Media release
17 Oct 2024

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